• “Copperline’s training has had a huge impact on our business and we have reported increases in productivity in many business units.
    This has done wonders to support our case on return on investment of training.”
    (Training Consultant, Metropolitan Health Group)

About Us

Print this Page

Copperline Training is an accredited Training Provider (Services SETA) and has been awarded the Services SETA “Three Star” Grading for Customer Service for three consecutive years.

  • Seta 3 star rating (lowres)

Our training programmes are NQF aligned, accredited and customised to suit our clients’ needs. Our team of highly skilled facilitators are hand-picked for their experience in corporate communication skills training. We ensure that the most suitable facilitator is matched with clients who will benefit from the right personality in the training room. Our clients receive our facilitators’ personal attention throughout the training process: We conduct a training needs analysis and engage with all relevant employees to customise the material and ensure the training meets the organisation’s and the individuals’ objectives. One-on-one coaching is given to all participants during our training courses. Our facilitators deliver focussed feedback reports on the intervention and individuals’ development. Follow-up programmes, post-training support and coaching are also offered.

Our corporate training programmes are held at any location in South Africa, at our clients’ premises or in pre-arranged venues.

Our Mission:

  • To promote and improve plain, consise and clear verbal and written business communication skills;
  • To enhance interpersonal skills and emotional intelligence in businesses;
  • To enable businesses to grow and improve through improved people relations;
  • To develop human potential in cohesion with relevant South African and international standards of human resource practice;
  • To ensure our training courses relate to every client’s specific business environment through the use of real scenarios and practical solutions;
  • To ensure competency and measurable improvement in skills and behaviours;
  • To prove value to our clients’ bottom line by assessing competency and giving relevant feedback.

Our Core Values:

  • Innovation
    To use the most up-to date products and methods for training
  • Customer Service
    To deliver the outcomes needed by clients, every time, through relationships and knowledge
  • Learner-Centric Delivery
    To provide business skills training that is at all times relevant to, and required by, learners
  • Integrity
    To operate in an ethical and sensitive way in all dealings with both learners and client representatives

B.E.E. Profile and Policy:

Copperline is a Level 4 contributor to BEE and an accredited BEE supplier by the DTI. We are 74.9% female owned and 25.1% black owned. Copperline functions with a group of core consultants and alliance partners who are mostly from designated groups. Our focus is on the development of skills in the emerging black economic population, and as a result we partner with other empowerment businesses and assocates to reach this objective.

View: “Our Training Approach” to see how we go about doing what we do.

Other Services

Our specialisation in Human Resources development enables us to offer the following additional services to our clients:

  • Facilitated Planning, Goal-Setting and Problem-Solving Workshops
  • Teambuilding Workshops
  • Employment Equity Consulting, EE Committee Training and Support
  • Performance Management and Competency-Based Assessment Systems
  • Job Profiling and Structuring
  • Generalist HR Support & Services
  • Succession and Manpower Planning
  • Skills Development Consulting, including Skills Audits, Skills Planning and SDF Services