• “Copperline’s training has had a huge impact on our business and we have reported increases in productivity in many business units.
    This has done wonders to support our case on return on investment of training.”
    (Training Consultant, Metropolitan Health Group)

Articles & Resources tagged Communication - Written

Better Business Writing Blog 3: Business Writing / E-mail Checklist

Business Writing Skills used to be the domain of a select few people who were responsible for writing correspondence, but, thanks to e-mail, nowadays almost every person in a business needs good business writing skills. The importance of correct and accurate business writing cannot be overemphasised. In the business world, unclear and inaccurate writing leads to misunderstandings that can be both embarrassing and costly. Here is a quick checklist that you can use as a tool to help you avoid making unnecessary blunders when communicating in writing.

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Better Business Writing Blog 2: How to use Pronouns Correctly

Almost everyone communicates by e-mail nowadays, yet many of us make language errors that detract from the professionalism of business writing. Grammar mistakes make the writer and the company look shabby, and sometimes cause misunderstandings. For instance, is the following sentence correct?:
“Thelma and myself will be leading that project”…

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Better Business Writing Blog 1 : How to Lose Friends and Alienate People by E-mail - Tips for Written Communication Skills

Badly written and carelessly worded e-mails wreck work relationships and can cost a company immeasurable damage. The alarming thing is, we often don’t even know when our e-mails have been misunderstood and have caused that client to cancel an order, or that colleague to gossip about us behind our backs. Here is a checklist to see whether your business writing is professional and you can hit “send” without affecting your credibility.

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