Copperline’s Corporate Training Courses are always current, innovative and continually updated to keep abreast of business and social trends.
We offer onsite training (at clients’ premises) and virtual training programmes to accommodate Covid-19 safety requirements.
We’re SETA accredited and all our training programmes carry full assessment and credit-bearing options.
We’ve developed a range of training programmes to be able to continuously meet business needs and trends. Click on the category heading to view a full list of our standard training programmes under each category.
We can customise all our courses to better suit your company’s needs, at no additional cost.
Training programmes and workshops to enhance inter-personal communication in companies, build relationships and reduce conflict. Courses in verbal and written communication skills.
- Assertive Communication/Conflict Management (2 days)
- Business Etiquette, Values & Communication (2 days)
- Business Presentation Skills (2 days)
- Business Writing Skills (2 days)
- Business Writing Fundamentals (Communicating in Written English) (2 days)
- Chairing and Running Meetings (1 day)
- Creating Impact with Professional & Personal Branding (2 days)
- Developing Agility with Emotional Intelligence at Work (2 days)
- Efficient E-mail Management (1 day)
- Facilitation Skills (2 or 3 days)
- Improving Inter-Departmental Communication (1 or 2 days)
- Inter-Personal Relations Skills (2 days)
- Managing your Manager (1 day)
- Negotiation Skills (2 days)
- Professional Business English Communication (2 days)
- Professional E-Mail Communication (1 or 2 days)
- Report Writing Skills (1 or 2 days)
- Win-Win Communication Skills (2 – 3 days)
Emotional Intelligence, Leadership Development, Supervisory Skills and Performance Management programmes designed for all levels of staff, from senior management to team leaders.
- Leadership Agility with Emotional Intelligence (1 or 2 days)
- Leadership & Employee Engagement in the Information Era (1 day)
- Management Development Programme
(3 – 5 days, or 4 x 6-hour modules over 3 – 6 months) - Supervisory Skills & Team Leadership (2 days)
- Effective Performance Management (2 days)
- Facilitation Skills (2 or 3 days)
- Competency-Based Recruitment & Selection (1 or 2 days)
Training programmes that improve internal and external sales and customer relations. Includes Presentation Skills, Negotiation Skills, Customer Service and Sales Training.
- Call Centre Communication Skills (2 days)
- Caring Customer Relations (1 or 2 days)
- Assertive Communication for Customer Service Staff (2 days)
- Business Presentation Skills (2 days)
- Business Etiquette, Values & Communication (2 days)
- Negotiation Skills (2 days)
- Professional Front-Line Communication (1 or 2 days)
- Successful Sales & Marketing Skills (2 days)
- Telephone Sales Skills (2 days)
Training programmes to enhance productivity and efficiency at work. Time Management, Stress Management, Personal Development, Meeting Training and Efficiency programmes.
- Creating Impact with Professional & Personal Branding (2 days)
- Competency-Based Recruitment & Selection (1 or 2 days)
- Efficient E-Mail Management (1 day)
- Effective Performance Management (1 or 2 days)
- Time and Stress Management Workshops (1 or 2 days)
- Improving Inter-Department Communication (1 day)
- Meetings and Minute-Taking (1 day)
- Chairing and Running Meetings (1 day)
- Debt Collection over the Telephone (2 days)
Understanding Employment Equity, Applying the New Employment Equity Act, and Practical Tools for Employment Equity Committees.
- Practical Tools for Employment Equity Committees (1 or more days)
- Understanding Employment Equity (1 day)
- Online Employment Equity Training (self-managed)
- Employment Equity Toolkit
- Employment Equity DVD for Communication of EE to all staff
- Assistance with Employment Equity Planning & Annual Submissions
- Diversity & Inclusion Workshops
