Competency-Based Recruitment and Selection
One Day (2 Day programme also available)
Any people who are involved in the selection and/or recruitment of staff, including Line managers, HR managers, Recruitment consultants, HR recruitment staff and Employment Equity Committee Members.
- To familiarise participants with legal requirements for and impact on recruitment and selection
- To enable participants to use non-discriminatory practices and procedures in all recruitment
- To teach participants how to effectively advertise for, interview and select job applicants
- To enable participants to suitably identify the right behavioural and technical competencies in applicants, which adhere to the requirements of the job
- To ensure that recruiters in the organisation provide a relevant and valuable service to line functions
- To reduce employee turnover and the cost of recruitment and training
1. Introduction:
- Interviewing Problem Areas
- The Aim of Competency-Based Recruitment
- Recruitment and the Employment Equity Act – The Legal Framework
- The Cost of Incorrect Recruitment
2. Preparing for Recruitment:
- Job Analysis
- Developing Job Descriptions & Outlines
- Writing Technical Competencies & Qualifications
- Identifying Core Behavioural Competencies
- Recruitment Advertising and using Social Media
- Telephonic screening of applicants
- Reference-checking and other Screening Methods
3. The Selection / Interview Process:
- Group application exercises in Preparing Interview Guides
- Different Types of Assessment – Choosing the best one
- Understanding Behavioural Event Interviewing
- Developing Competency-based Interview Questions
- Planning the Selection Interview
- Communication Skills required for Structured Interviews
- Probing, Listening and Extracting Relevant Information
- Do’s & Don’ts for Selection Interviews
- Interviewing Role Plays
- Developing Equitable Evaluation & Rating Procedures
- Understanding Potential Biases
- Ensuring Unbiased Assessment of Candidates
- Assessing Candidates in Groups & Panel Interviews
- Post Assessment Activities