Training Courses

Facilitation Skills

A two-day Facilitation Skills programme for anyone involved in the training of collegues or the facilitation of workshops.

2 Days

Anyone involved in the training of colleagues or facilitating of workshops.


  • Short background to SAQA legislation and outcomes-based learning
  • Principles of adult learning and facilitation
  • Understanding different types of training presentations
  • Planning Training – Conducting Skills Audits & Training Needs Analysis
  • The Role and Integration of the Workplace Skills Plan
  • The Importance of Competency Profiles
  • Analysing the audience, their needs, objectives and expectations
  • Planning training presentations
  • Understanding the basics of face-to-face communication
  • Personal impact through verbal and non-verbal elements
  • Making training presentations that are interesting and have impact
  • Develop questioning & listening techniques to draw the right responses
  • Answering questions from a group
  • Dealing with problems in a group
  • Communicating effectively with difficult groups
  • Incorporating training games and learning exercises
  • Using visual aids effectively
  • Making and using notes

Learn more about our Employment Equity Forum course

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