Training Courses

Management Development Programme (Long-Term)

This Management Development Programme is SETA Accredited and awards learners 12 Credits at NQF Level 4
Many companies are realising the benefit of training learners over a long-term period (between 6 and 12 months). Learners who attend this leadership programme will attend 1 or 2-day modules on a regular basis, over a period of time that suits your company. In between the modules, learners will complete assignments and workplace exercises related to the material they have learned. Formal and informal assessments can be conducted by our facilitators to test learners’ application of these skills and provide individual feedback and support.

A...Duration
Customised according to your requirements (A 2 or 3-day programme is also available)

A...WhoShouldAttend
Anyone in a management or leadership position at any level.

A...CourseOutline

Module 1 : Introduction to Management Roles

  • Management in the modern business environment
  • The need for emotional intelligence at work
  • The transition from operational to management roles
  • Defining leadership & qualities of good leaders

Module 2 : Motivation and Goal-Setting

  • Understanding motivation
  • Understanding paradigms and personal motivators
  • Setting personal goals
  • Setting team goals
  • Responsibility and Ownership
  • Principles for motivating staff and teams
  • Incentives and rewards that build team loyalty

Module 3 : Managing Personal Effectiveness

  • Understanding stress and change
  • Model for handling stress
  • Combating stress
  • Principles of time management
  • Time management questionnaire
  • Time management techniques
  • Running efficient meetings

Module 4 : Managing and Developing Staff

  • Communicating goals & performance standards
  • The role of performance management systems
  • Diagnosing performance problems
  • Models for corrective guidance and performance coaching
  • Problem-solving and decision-making

Module 5 : Communication Skills

  • Communication skills inventory
  • Listening skills
  • Selecting appropriate communication methods
  • Understanding assertiveness
  • Understading and dealing with conflict
  • Verbal communication skills

Module 6 : Team Building

  • Understanding team dynamics
  • Principles of situational leadership
  • Delegation and job enrichment
  • Managing stress and change in teams
  • Planning as a tool for managing teams

Module 7: Personal Objective-Setting and Development Plans

(Note: Practical assignments are given in-between sessions, with feedback and assessment taking place at each following session)

A...ClientTestimonials
“The Management Development Programme is one of the few courses that has really inspired me and given me practical skills to take back and use.” (M.T., University of Cape Town)

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