Training Courses

Personal Development Programme

Participants are introduced to fundamental business principles with relation to their own emotional intelligence, and learn to apply these to their own work styles and goals. Interpersonal and communication skills are enhanced, and participants also learn skills to enable them to solve problems at individual and group levels. Outcomes include:

  • Improved motivation and productivity
  • Ability to set and meet personal and work goals
  • Deeper understanding of personal strengths, weaknesses, work behaviour & communication styles
  • Improved interpersonal communication skills and improved work relationships
  • Development of improved work habits and better time management
  • Increased ability to manage stress and conflict

The training is outcomes-based, with individual job requirements identified through the extensive use of problem-solving and skills practice techniques throughout the programme. The programme content and duration is designed according to learners’ needs, following the completion of an individual Training Needs Analysis.

1, 2 or 3 Days, depending on training needs

Anyone at any level in the business, who needs to be more goal-directed and effective at work.


Module 1 : Introduction

  • Outlining individual needs and goals
  • Key business realities (optional)
  • Defining business objectives (optional)
  • Identifying individual behaviour styles
  • Identifying personal strengths & weaknesses
  • Understanding Emotional Intelligence

Module 2 : Motivation

  • Understanding motivation
  • Understanding Paradigms
  • Positive and negative spirals
  • Positive self-esteem
  • Defining personal motivators
  • Setting personal goals
  • Responsibility and Ownership

Module 3 : Inter-Personal Skills

  • Fundamentals of Assertiveness
  • Assertive Communication Techniques
  • Dealing with conflict effectively
  • Building co-operative relationships with difficult people
  • Improving listening skills

Module 4 : Managing Personal Effectiveness

  • Problem-solving models and exercises
  • Principles of time management
  • Improving personal time management – exercises and techniques
  • Planning
  • Lateral Thinking

Module 5 : Managing Stress

  • Stress and change in the modern business environment
  • Identifying personal stress factors
  • Models for managing stress
  • Formulating stress management plans

Module 6: Setting Personal Action Plans

“I will put every aspect into practice in day-to-day tasks at work or at home. It is not often that someone can pull you from a comfort zone.” (Y.D., ADT Security)

Are you interested?

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