Training Courses
Training Courses > Emotional Intelligence Workshop for Leaders
Emotional Intelligence Workshop for Leaders
EQ influences organisational effectiveness in a number of areas such as employee recruitment and retention; development of talent; teamwork; employee commitment; morale and health; productivity; efficiency; sales; quality of service. This one-day workshop will assist leaders and managers to understand emotional intelligence, its importance, and provide tools for creating a more emotionally competent team.
Course Duration:
1 Day (We also offer a two-day, focussed programme)
Who Should Attend:
Any team leader or manager interested in the value and meaning of emotional intelligence, who would like to develop a more emotionally intelligent team, with a view to maximising the benefits in work and personal relationships, and minimising stress and conflict at work.
Course Outcomes:
- Introduction to Emotional Intelligence
- Why EQ matters more than IQ
- Implications of the emotionally intelligent workplace
- Setting up organisations for the future
- Assessing your Emotional Competence
- Strategies for developing an emotionally intelligent team
- Organisational Best Practices
- Core Workplace Behavioural Competencies
- Hiring and HR strategies
- Questions to identify Core Competencies
- Selecting Suitable Staff
- Developing the Emotional Competencies
- Encouraging Proactive rather than Reactive behaviour
- Unleashing creativity and imagination in business
- Organisational culture: fact or fantasy?
- Characteristics of an emotionally intelligent culture
- Values, drivers and adaptation
- Managing Stress and Change in Teams
- Motivating teams
- Criteria for successfully integrating EQ into the workplace
- Emotional Intelligence vs. strategic focus
- The Emotionally Intelligent leader
