Training Courses
Training Courses > Problem-Solving and Decision-Making Skills
Problem-Solving and Decision-Making Skills
Course Duration:
1 Day (Also available as a 2-day programme)
Who Should Attend:
People at any level in a business, who are required to make either small or large decisions, especially those in leadership roles.
Course Outcomes:
1. Understanding Problem-Solving & Decision-Making:
- Defining Problem-Solving and Decision-Making
- Defining a Sound Decision
- Understanding Risk
- Different Decision-Making Styles
- Personal Approaches to Problem-Solving
- The Seven Stages of Problem-Solving
- Distinguishing betw Problems, Challenges, Matters requiring Decisions
- Understanding Stress and Change, and the Personal Effects of Stress
- Living with Decisions
2. The Techniques of Problem-Solving & Decision-Making:
- Exploring & Understanding the Problem, including causes and effects
- Analysing Alternatives
- Scenario-Planning
- Lateral and Creative Thinking
- Balancing Risk and Rewards
- Methods for Identifying possible Solutions
3. Group Decision-Making:
- The Group Problem-Solving Process
- Facilitating Group Thinking
- Risk Analysis for Groups
- Guidelines for Implementing Group Decisions
