Training Courses
Training Courses > Business Writing Skills (Intermediate to Advanced)
Business Writing Skills – Intermediate to Advanced
Course Duration:
2 Days
Who Should Attend:
Any person who is regularly required to communicate in writing, and is able to correspond in written English at a Tertiary Education level – either first Language English speakers or people who have a fair to good command English.
Course Outcomes:
1. Introduction to Modern Business Writing
- The written word as a communication tool
- Basic principles of written correspondence
- Types of business correspondence
- Planning your writing (knowing your purpose)
- Choosing the appropriate tone
2. E-Mail Correspondence Guidelines
- E-mail – a time saver or a time waster?
- When e-mail is and is not appropriate
- Professional electronic correspondence rules
- Correct language and structure in e-mail
3. Written Communication Style & Tone
- Efficient sentence and paragraph structure
- Revising punctuation rules
- Grammar and language errors to avoid
- Commonly confused words
- Avoiding cliches, jargon and pronunciation errors
- Avoiding ambiguity and ensuring clarity
- Building business relations and goodwill
- Expressing declines, warnings & threats politely
- Giving negative information in a positve way
4. Further Techniques for Success
- Creative and appropriate visual layout
- Mind mapping techniques
- The importance of self-correction and editing
- Sequencing and organising information
5. Specific Writing Techniques
- Basics of effective report-writing
- Writing business letters
- Writing proposals
- Minute-taking
6. Work-Related Writing Exercises
