Training Courses
Training programmes designed to enhance productivity and efficiency at work. Select this category to view courses in subjects such as Time Management, Stress Management, Personal Development, Committee Training and HR Related programmes.
Business Etiquette, Values and Communication
This orientation workshop aims to equip participants with the essential skills they need to behave professionally, communicate in an appropriate way at work and project the right company image. Participants will learn how to integrate into a corporate environment as effective and credible members of a team.
Improving Inter-Departmental Communication
This workshop aims to improve the teamwork, productivity and communication within a department or inter-departmentally, reducing stress and conflict and building co-operative relations. Through practical application, problem-solving exercises and situational role-plays, systems and processes as well as hindering attitudes and practices are and addressed.
Managing Your Manager
This practical one-day workshop helps all levels of staff to communicate more effectively with their superiors. Participants are given tools to manage their own job challenges and stresses with consideration to their manager’s style, and deal appropriately with potential conflict, working towards win-win solutions with their managers.
The Professional Personal Assistant
A practically applied, 2-day programme designed to enable the secretary, P.A. or office assistant to run an efficient and professional support function, enhance communication skills internally and externally, and become a pro-active “right hand” person who can make decisions, run the office and think on her feet in times of crisis.
Meetings and Minute-Taking
Meetings form a crucial part of an organisation’s day-to-day operation, yet often become the biggest time-waster for the people involved. This one-day workshop helps participants to ensure that meetings are directed and efficient, reaching set objectives and achieving executable action.
Chairing and Running Meetings
Meetings form a crucial part of an organisation’s day-to-day operations, yet often become the biggest time-waster for the people involved. This one-day workshop helps participants to ensure that meetings are directed and efficient, reaching set objectives and achieving executable action.
Competency-Based Recruitment and Selection
This workshop provides a thorough overview of how to recruit staff according to business requirements and job specifications, within the scope of applicable South African legislation. Participants will learn how to draw up competency-based job specifications and interviewing questions, rate candidates in a panel and interview and select the right person for the job. Through the use of role-play techniques, skills are practised throughout the programme to ensure application in individual settings.
Effective Performance Management
Legislation and sound business practice require that businesses have formal and objective systems and processes to manage staff effectively. Performance Management is a system and process that links the organisation’s goals and strategies to individual and team performance, so as to increase organisational effectiveness.
Management Development Programme; Supervisory Skills and Team Leadership
A practical 2 or 3-day programme, where participants learn how to manage, motivate, direct and lead staff and teams. Participants will learn to solve performance problems at individual and team levels, and improve motivation through goal-directed management and communication techniques. Training is outcomes-based, with individual job requirements identified through the extensive use of problem-solving and skills practice throughout the programme. The programme content and duration is customised to meet learners’ needs, following the completion of an individual Training Needs Analysis.
Personal Development Programme
Participants are introduced to fundamental business principles with relation to their own emotional intelligence, and will learn to apply these to their own work styles and goals. Interpersonal and communication skills are enhanced, and participants also learn skills to enable them to solve problems at individual and group levels. Outcomes include: Improved motivation and productivity; The ability to set personal and work ; Improved interpersonal communication skills and improved work relationships.
Problem-Solving and Decision-Making Skills
A highly interactive and practical training programme the teaches participants to analyse, understand and solve problems, and make decisions. This programme is conducted on-site (in-house) only, as typical work scenarios and problems are analysed within the group, to allow the programme to be applied practically.
Practical Tools for Employment Equity Committees
A 1-day workshop which enables Consultation Committee members to work together effectively with all stakeholders of the organization to ensure a constructive Employment Equity consultation process.
Time and Stress Management Workshop
When people at work experience unexpected pressure or find themselves in situations over which they have little control, they often become overwhelmed. The result may be increased conflict with others; negativity; low morale; lack of productivity; irritability or inability to make decisions.
This workshop is designed to help people to identify and deal with the factors that are causing stress, and develop an action plan to take control of their lives and their time. The workshop is conducted in an interactive, highly participative format, giving participants the opportunity to develop practical plans to reduce their personal stress and time-management related problems.
